Does Your Business Need Dedicated Internet Access?

Posted by Sam Mountstephens on Jan 15, 2018, 2:18:25 PM

You might be aware that some internet services are dedicated and some involve shared access. So what exactly do these terms mean?

Dedicated access is exactly that. The service and agreed bandwidth is dedicated to one user or business. On the other hand, shared internet access refers to a connection that is split between multiple users or businesses.

It’s important to understand that the difference between shared and dedicated internet is not about how information is transmitted over the internet, but rather how the connection and access to the internet is distributed.  

Shared Internet: An Overview

Shared access is probably what you have at the office and at your home. For example, DSL and cable are typically provided as shared services.

As outlined previously, shared access refers to a single connection being distributed among multiple users or businesses. This link can be accessed from various devices and internal networks.

Providers anticipate that not every customer will be using their connection to its maximum capacity during every minute of the day and therefore oversubscribe the bandwidth sold. You can see where problems might arise.

frustrated young business man working on laptop computer at office.jpegThis method often makes internet access more affordable but congestion can occur meaning that your “up to” 50Mbps service might only be operating at 15Mbps.

While some businesses may be able to handle sporadic and slowed service, most will find that simple tasks such as conference calling and cloud-based communications are hampered by the shared service.

Dedicated Internet: An Overview

Dedicated internet access means that a clearly-defined amount of bandwidth is devoted to one user or business.

The bandwidth belongs only to them. Whether the user chooses to fully utilize their allotted bandwidth or not, is up to them. The connection is guaranteed to perform with consistent uptime and above minimum speeds, in accordance with the service level agreement (SLA). Dedicated access is sold at a rated speed and not “up to” speed.

The single lane of dedicated access allows businesses to avoid congestion and slow-downs . With many users, VoIP phones, cloud-based applications and web-enabled devices, dedicated internet is exceedingly valuable for growing organizations.

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The Comparison

Whether dedicated internet or shared internet is right for your business, depends on the size of your business, in terms of users and devices, as well as your data upload/download requirements.

Downloading or uploading large video files will demand a considerable amount of bandwidth whereas downloading smaller files from emails would be manageable on a just a shared connection.

In addition, cloud communication and increasingly popular cloud-based applications require a significant portion of bandwidth. When a high number of users try to access these applications at one time, less bandwidth will available and the quality of connection will suffer.

Large companies with VoIP phone systems will benefit from dedicated internet rather than shared access. Being aware of the exact amount of bandwidth available will help to manage employee usage and facilitate productivity.

A potential issue with dedicated internet is cost. Shared access is more affordable, however, caps and slow-downs can be experienced if the network is overused. Similarly, subscribers of “up to” services are unlikely to experience the maximum speeds whereas with dedicated, what you sign up for is what you get.


If your business is reliant upon the internet, a dedicated connection is the best solution. A dedicated service provided through fixed wireless or fiber tends to be more expensive than shared cable or DSL, but the benefits experienced in speed, reliability and consistency far outweigh this cost.

One Ring Networks’ dedicated internet services provide consistency, reliability and uptime as standard with all SLAs. Now, businesses across California, Georgia, Texas, Maryland and Arizona can enjoy high-speed connectivity as a result. To learn more about how we can support your goals and keep your business connected, please contact our team today at 404-303-9900 or email


Topics: business internet, dedicated internet access