Bringing Small Businesses Enterprise-Level ConnectivityOct 14 , 2015
Today, America’s 28 million small businesses account for 54% of all U.S. sales and provide jobs to over half of the country’s working population. Therefore, it’s no surprise that these businesses are relying on more bandwidth than ever before to complete everything from daily tasks and internal operations to external communications and customer service.
And while every business faces obstacles hindering workplace productivity and growth, One Ring Networks believes Internet speed shouldn’t be one of them. Which is why we are committed to bringing scalable, flexible and reliable service to small and mid-sized businesses in the Atlanta and Dallas-Fort Worth markets. In fact, here are the top 3 ways One Ring Networks serves small businesses:
1. Increased Productivity – We save businesses time
A survey by SanDisk revealed that the average worker wastes an accumulation of one week per year waiting on their company’s network connection. When employees can’t complete tasks due to slow or unreliable Internet this affects business processes, customer experience and even sales.
A fast and reliable Internet connection, however, expedites daily tasks, allowing employees to complete assignments more efficiently. Further, without having to spend extra time on tasks like online research, file sharing and email correspondence, employees have more time to focus on more critical business operations. By offering small businesses a wide range of bandwidth options from 1.5 Mbps to 1 Gbps along with 24/7 managed IT services, we ensure companies receive the critical services they need to maximize productivity while also substantially decreasing the risk of lost data and connectivity.
2. Scalability – As businesses grow, we grow with them
It’s important for businesses to have connectivity that not only meets its current requirements, but is also positioned to meet the company’s future technology needs. Nielsen’s Law of Internet Bandwidth states that Internet usage grows by 50% every year. Proactively scaling Internet connectivity to meet the increasing demands can help ‘future-proof’ businesses. This, however, can often be difficult for small businesses to find and afford.
As a small business our self, One Ring Networks understands the unique needs of small and mid-sized companies, making us an ideal provider. We don’t think the size of a business should affect the quality of service it receives. In fact, as businesses grow, we are able to grow with them by offering customized services including flexible contracts and scalable Internet without the enterprise-level cost.
3. Superior Reliability – Making the customer experience a priority
When it comes to business, Internet downtimes are detrimental. It affects internal processes, but it also can highly impact customer experience and satisfaction – both of which are vital to a company’s bottom line. For instance, a potential customer or client is 4 times more likely to buy from a competitor if the problem is service related versus price or product related. And once that potential customer or client is lost, it costs 6-7 times more to find a new one than it does to retain an existing one.
Offering superior reliability has always been a top priority for One Ring Networks. We believe you should be able to focus on your business objectives and goals rather than worry about your Internet. That’s why we offer businesses services like our fixed wireless connectivity that, unlike satellite, is not affected by weather or environmental factors. And if something does go wrong, we provide customers with local-live support and around-the-clock managed IT services to get them back up and running as soon as possible. This level of superior reliability is an extremely valued component of our business to our customers and has helped us maintain a customer retention rate of 99%.
Ultimately, we want to help all small businesses provide a top-notch customer experience through our services. Are you looking to upgrade your Internet service for your small business? Contact us or request a quote today.